Creating a Broadcast
Introduction
Welcome to our step-by-step guide on creating a broadcast on our platform. This guide is designed to provide you with a clear and straightforward process to reach your audience effectively.
Step 1: Select Your Audience
Choose who will receive your broadcast. You can select individual contacts, all contacts, or a specific segment.
- Individual Contacts: Select specific contacts from your list.
- All Contacts: Choose to send the broadcast to all your contacts.
- Segment: Target a specific segment of your audience.
📸 [Screenshot placeholder for audience selection interface]
Step 2: Choose Your Broadcast Content
Decide whether you want to send a form or a message.
Sending a Form
- Select a Form: Choose a form from your available WorkSpace forms.
- If the form is not WhatsApp compliant and you're targeting WhatsApp contacts, you'll need to select a quick response template.
📸 [Screenshot placeholder for form selection] 📸 [Screenshot placeholder for quick response template selection (if applicable)]
Sending a Message
- Compose Your Message:
- For SMS contacts, use the provided SMS compliance text area.
- For WhatsApp contacts, a specialized text area will be available.
- The interface will guide you with compliance language based on your audience's channel.
📸 [Screenshot placeholder for message composition interface]
Step 3: Schedule Your Broadcast
Choose when to send your broadcast. You can opt to send it immediately or schedule it for a later time.
- Send Now: Dispatch your broadcast immediately.
- Schedule: Pick a date and time for future dispatch.
📸 [Screenshot placeholder for scheduling interface]
Step 4: Review and Send
Before sending, you'll have a chance to review all your selections and ensure everything is set as you desire.
- Review: Check your audience, content, and schedule.
- Send: Confirm your choices and initiate the broadcast.
📸 [Screenshot placeholder for final review and send interface]
This guide aims to make your broadcast creation process as smooth and effective as possible. If you have any questions or need further assistance, please refer to our help section or contact our support team.